SERA Pilot Program
Pilot Program Terms
Selected pilot organizations receive the final pilot agreement before onboarding. This page explains the standard program structure.
Length and price
The standard pilot lasts six months and is provided at no charge. No payment card is required.
No automatic conversion
The pilot does not automatically become a paid subscription. Continuing after the pilot requires a separate commercial agreement.
Working relationship
Pilot organizations are expected to use SERA where appropriate in real operations and provide reasonable, regular feedback through short check-ins and practical observations.
Product development
Pilot functionality may change as SERA develops. Access to the pilot does not promise every planned feature or a fixed future roadmap.
Operational responsibility
The organization remains responsible for reviewing operational data, service decisions, and AI-assisted output. SERA does not replace OEM instructions, qualified judgment, or required safety procedures.
Ending early
Either side can discuss ending the pilot early if the arrangement is not working or close collaboration is no longer practical.
Data and exit
The organization's operational data remains its data. If the organization leaves SERA, we will provide relevant organization data in appropriate, practical formats. Structured tabular information may be supplied as CSV where appropriate; files and documents use suitable file formats.